Sales Manager / Key Account Manager

Описание вакансии

Position

• Sales Manager

Duties & Responsibilities:

• daily operational management
• sales development
• staff management
• promoting and marketing the business
• assist head of sales with sales development tasks
• constantly motivating the sales team to hit their targets and ensure company profitability
• communicating with all the employees and providing encouragement, help, and advice
• dealing with disciplinary matters and customer complaints
• Help with any difficulties regarding materializing bookings requests
• Managing and coordinating efficient and effective sales plan.
• Arranging & Coordinating FAM (Familiarization) trips to hotel/resorts upon request by tour operators
• Participation in webinars, marketing activities

Skills & Abilities:

• Experience in managing a team in the Travel Agency minimum 3 years
• Very high level of responsibility for the team and business process in the company
• Attention to details
• Skills at reservations and sales of tourism products
• Ability to work with people and deal with stressful situations
• Strong character, emotionally stable, self-motivated, enthusiastic, creative
• Good communication skills in order to build close relations with agents and hotel’s management
• Fluent English and fluent Russian (both speaking and writing)
• Business lettering skills
• Negotiation skills
• Computer skills: Windows, Microsoft Office, MS Excel, Internet Explorer, Outlook, PowerPoint, MS Word. Reservations/booking systems

Schedule:

• Working days Monday to Friday from 10:00-19:00
• Saturday half day
• Sunday — day off

Qualifications:

• Degree or equivalent in tourism
• As minimum, 3 years experience in the travel field (travel company)

Benefits:

• Salary Package: basic salary + kpi
• Participation in FAM trips

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