Loan Processor (Russian/English)

Please note the following before applying:

!!! Full proficiency in both Russian and English is required.

!!! Work schedule: 9:00 AM – 6:00 PM Pacific Time (PT). Please confirm that this time zone is compatible with your schedule before applying.

About the Role

We are looking for a Loan Processor to support our loan team by working with clients who have already applied through our company.

This role focuses on document collection, file preparation, and loan coordination.

Important:

This is NOT a sales role and does not involve cold calling or handling inbound sales calls.

You will work with warm clients who have already applied for a mortgage through our company and assist them through the documentation and processing stage.

You’ll collaborate with Loan Officers, Underwriters, and third-party partners to ensure files move smoothly through the pipeline.

Many of our clients are Russian-speaking, so the ability to communicate fluently in both English and Russian is required.

Key Responsibilities

• Work with clients who have already submitted mortgage applications with our company

• Collect and organize required borrower documents (income, assets, credit, etc.)

• Review documentation for completeness and accuracy

• Prepare and update loan files in the Loan Origination System (LOS)

• Track loan conditions and help ensure required documents are submitted on time

• Communicate with borrowers regarding document requests and application updates

• Coordinate with Loan Officers, Underwriters, escrow officers, and title companies

• Maintain accurate records and updates in the loan processing system

• Manage multiple files simultaneously and keep the pipeline organized

Qualifications

• Experience in mortgage lending, loan processing, banking, or financial operations is a plus

• Experience working with documents, compliance, or financial applications

• Basic familiarity with a Loan Origination System (LOS) such as Arive is a plus

• Strong organizational and document management skills

• Attention to detail and ability to follow structured processes

• Strong communication skills in English and Russian (written and spoken) required

• Ability to work independently in a remote environment

Work Environment & Hours

• Fully remote

• Optional office or hybrid work for candidates located near Walnut Creek, CA

• Structured daily communication via Zoom and CRM/LOS systems

• Standard schedule:

• Monday – Friday

• 9:00 AM – 6:00 PM Pacific Time

Benefits & Perks

• Flexible remote setup

• Paid time off

• Supportive and collaborative team environment

• Long-term opportunity to grow within the company

Job Type

Full-time

Application Questions

Do you have experience working with financial documents or loan applications?

Which Loan Origination System(s) are you familiar with?

Experience

Previous experience in mortgage lending, banking, financial operations, or document-based roles is a plus but not required.

Language

ENGLISH (Required)

RUSSIAN (Required)

Work Location

Remote