Motheretreat INC

MotherRetreat is a premium doula agency serving families across South Florida during pregnancy, birth, and the postpartum period. We are looking for a highly organized, detail-oriented, and proactive Business Operations Coordinator who can manage multiple priorities, maintain operational accuracy, and help keep a fast-growing company running smoothly. We are looking for someone who takes ownership, follows through, and can manage multiple moving parts without constant supervision. Who is focusing on delivering results. Responsibilities: • Client communication and follow-up. You must be able to fluently speak with clients and doulas over the phone in English! • Sending contracts and invoices • Tracking payments and client documentation • CRM management and task tracking • Scheduling and coordinating doulas • Managing operational deadlines and priorities • Supporting day-to-day business operations • Escalating urgent situations when necessary • Maintaining accurate records and updates across systems and more What We Are Looking For: • Exceptional organization and attention to detail • Independent learning and work according to protocols • Strong follow-through and accountability • Ability to manage multiple tasks simultaneously without losing accuracy • Professional written communication skills • Ability to prioritize effectively and work independently • Critical thinking and problem-solving skills • Proficiency with Google Workspace, Microsoft Office, different AI, and online platforms • fluent english • bank account not under sanctions • Fast execution and strong sense of urgency Performance Expectations: • Hot lead response time: under 5–10 minutes • Contracts sent after client approval: within 1 hour • No missed critical tasks or deadlines • Accurate CRM and task management • Consistent communication and follow-through What We Offer: • Fixed compensation: $1200/month plus KPI $300 • Remote position 8am- 5pm eastern time (minor charges could be discussed) • Opportunity for professional growth and increased responsibility • Dynamic, fast-paced work environment • Long-term career development opportunities

MotherRetreat is a premium doula agency serving families across South Florida during pregnancy, birth, and the postpartum period. We are looking for a highly organized, detail-oriented, and proactive Business Operations Coordinator who can manage multiple priorities, maintain operational accuracy, and help keep a fast-growing company running smoothly. We are looking for someone who takes ownership, follows through, and can manage multiple moving parts without constant supervision. Who is focusing on delivering results. Responsibilities: • Client communication and follow-up. You must be able to fluently speak with clients and doulas over the phone in English! • Sending contracts and invoices • Tracking payments and client documentation • CRM management and task tracking • Scheduling and coordinating doulas • Managing operational deadlines and priorities • Supporting day-to-day business operations • Escalating urgent situations when necessary • Maintaining accurate records and updates across systems and more What We Are Looking For: • Exceptional organization and attention to detail • Independent learning and work according to protocols • Strong follow-through and accountability • Ability to manage multiple tasks simultaneously without losing accuracy • Professional written communication skills • Ability to prioritize effectively and work independently • Critical thinking and problem-solving skills • Proficiency with Google Workspace, Microsoft Office, different AI, and online platforms • fluent english • bank account not under sanctions • Fast execution and strong sense of urgency Performance Expectations: • Hot lead response time: under 5–10 minutes • Contracts sent after client approval: within 1 hour • No missed critical tasks or deadlines • Accurate CRM and task management • Consistent communication and follow-through What We Offer: • Fixed compensation: $1200/month plus KPI $300 • Remote position 8am- 5pm eastern time (minor charges could be discussed) • Opportunity for professional growth and increased responsibility • Dynamic, fast-paced work environment • Long-term career development opportunities

MotherRetreat is a premium birth and postpartum doula agency serving families across South Florida. We are looking for a highly organized, proactive professional to help expand our services into new markets. Responsibilities Research and evaluate new markets for expansion Develop and execute launch plans for new locations Recruit, screen, and onboard doulas in new markets Identify and establish local referral partnerships Build relationships with healthcare providers, birth professionals, and community organizations Coordinate the creation of city-specific website pages Oversee Google Business Profile setup and optimization Coordinate with marketing, recruiting, and operations teams Monitor key performance indicators for each new market Maintain launch timelines and ensure project completion Prepare weekly progress reports and recommendations Identify growth opportunities and operational bottlenecks Take ownership of expansion projects from planning through launch Requirements Experience in business development, expansion, operations, or project management Strong organizational and project management skills Excellent communication and negotiation abilities Ability to work independently with minimal supervision Strong problem-solving and decision-making skills High level of accountability and attention to detail Experience coordinating multiple projects simultaneously Fluent English (written and spoken) Proficiency with Google Workspace, CRM systems, and project management tools Preferred Experience launching services in new geographic markets Experience in healthcare, wellness, maternity, childcare, or service-based businesses Experience recruiting contractors or service providers Terms Remote position Performance-based compensation structure on top of fix salary Base compensation plus bonuses tied to successful market launches and growth metrics Long-term opportunity with significant growth potential Direct collaboration with the founder About You You are highly resourceful, execution-oriented, and comfortable taking ownership. You do not wait for instructions for every step. You identify opportunities, solve problems, and move projects forward independently. You are equally comfortable building partnerships, coordinating teams, and ensuring projects are completed on time and to a high standard.